Terms
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Terms of Service

Welcome to RAWB2C . By accessing or using our platform, you agree to these Terms of Service.

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Clear Agreement

We believe in transparency. These terms clearly explain your rights and responsibilities.

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Trusted Platform

We work hard to maintain a safe and reliable marketplace for everyone.

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Fair Resolution

We are committed to resolving issues fairly and helping both customers and service providers.

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Legal Protection

These terms protect both RAW HUB and our users while promoting fair practices.

1. About RAW HUB

RAW HUB is a platform designed to connect individuals, households, and businesses with reliable service providers, workmen, and everyday solutions including home services, errands, repairs, maintenance, and other professional services.

2. User Responsibilities

By using RAW HUB, you agree to:

  • Provide accurate and complete information
  • Use the platform responsibly and lawfully
  • Treat service providers with respect
  • Provide correct details about requested services
  • Avoid any fraudulent or harmful activities

3. Booking Services

When you request a service through RAW HUB, you agree that the details provided are accurate. Service availability depends on suitable providers. Pricing may vary depending on the nature of the job, and additional charges may apply if the scope of work changes.

4. Service Providers

RAW HUB works with independent professionals and partners. Service providers are responsible for delivering the agreed service, maintaining professional conduct, and following safety standards. RAW HUB provides trusted connections but does not replace the direct relationship between customers and service providers.

5. Payments

Payment terms depend on the service requested. Users agree to complete payments according to the agreed arrangement. RAW HUB may update pricing structures, fees, or payment methods when necessary.

6. Cancellation and Refunds

Cancellation policies may vary depending on the service. Refund decisions may depend on service status, work already completed, and costs already incurred.

7. Limitation of Responsibility

RAW HUB provides a platform that connects customers and service providers. We are not responsible for delays caused by circumstances outside our control, independent actions of service providers, or incorrect information provided by users. We will, however, make reasonable efforts to resolve complaints and improve service quality.

8. Account Suspension

RAW HUB may suspend or restrict accounts involved in fraud, abuse of the platform, false information, or activities that affect other users.

9. Intellectual Property

All RAW HUB branding, logos, content, designs, and materials belong to RAW B2C LTD and cannot be used without permission.

10. Changes to Terms

RAW HUB may update these Terms of Service when necessary. Continued use of our services means you accept the updated terms.

11. Contact Us

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Email

info@rawhub.com

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Phone

+234 816 311 8975

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Company

RAW B2C LTD (RAW HUB)