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Privacy Policy

At RAW HUB, transparency and trust are at the heart of everything we do. This Legal Centre explains how we collect, use, protect and manage your information while outlining the terms that govern the use of our platform.

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Privacy Policy

RAW B2C LTD (RAW HUB)

RAW B2C LTD ("RAW HUB", "we", "our", or "us") respects your privacy and is committed to protecting the personal information of our customers...

1. Information We Collect

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Personal Details

Full name, email address and phone number.

2. How We Use Your Information

  • Provide and improve our services.
  • Connect customers with trusted professionals.
  • Process bookings and requests.
  • Communicate important service updates.

3. Sharing of Information

RAW HUB does not sell your personal information. We only share information necessary to provide our services effectively.

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Verified Professionals

Information required to complete your requested service.

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Payment Providers

Where payment processing is necessary.

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Business Partners

Partners supporting the operation of RAW HUB.

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Legal Authorities

Where required by applicable law.

4. Service Providers and Workmen

RAW HUB connects customers with trusted technicians, artisans, professionals and independent service providers.

Although we carefully verify providers, they operate independently. Users are encouraged to communicate clearly, confirm job requirements and report any concerns through RAW HUB.

5. Data Security

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We apply reasonable technical and organisational security measures to protect your information against unauthorized access, alteration, misuse and disclosure.

However, no online platform can guarantee 100% protection of information transmitted through the internet.

6. Your Rights

  • Request access to your personal information.
  • Correct inaccurate information.
  • Request deletion where applicable.
  • Withdraw permissions where legally permitted.
  • Contact RAW HUB regarding your privacy.

7. Cookies & Website Usage

Our website may use cookies and similar technologies to improve website performance, analyse visitor behaviour and enhance the overall browsing experience.

8. Changes to This Policy

RAW HUB reserves the right to update this Privacy Policy whenever necessary. Any modifications will be published on this page together with the revised effective date.

9. Contact Us

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Email

info@rawhub.com

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Phone

+234 816 311 8975

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Company

RAW B2C LTD (RAW HUB)